Sales Engineer

Deals at RelayForge stall when a prospect's integration question outruns what an account executive can answer alone, and a six-figure deal that sat stuck for two weeks over a single API question is exactly the kind of stall this senior role exists to prevent. It sits alongside the sales team, paired with account executives across regions.

Technical discovery calls come first, digging into a prospect's existing operations stack to identify integration points and edge cases a generic product demo would never surface. From that discovery, you design and deliver solution demonstrations against the platform's APIs, building live examples that answer a prospect's actual integration question rather than a rehearsed scenario. You also maintain accurate technical notes inside the CRM so account executives and customer success inherit the same understanding.

Required: five to eight years in a pre-sales or solution engineering role working directly with APIs, plus discovery instincts sharp enough to ask a credible technical question on the first call rather than the third. Comfort keeping a CRM current under deal pressure matters as much as the demo itself. Deep experience in any one specific vertical is not required, since deals here span industries with genuinely different operational needs.

Time zones stay flexible since the role is paired with account executives across regions rather than tied to a single one; work is fully remote and open globally. Travel to a customer site happens occasionally but is not the default way deals get worked. Sales engineering's head is the manager on record for this role.